PantherCard Refund Information

Georgia State Blackboard Contract Cost for Students

As of July 17, 2018, Georgia State University and the Office of Student Accounts has partnered with BankMobile for all university refunds and financial aid disbursements. All funds issued to your PantherCard must be used by February 15, 2019.  After that date, any funds remaining on the PantherCard will be mailed to the address we have on file for you.

Click the topics below to learn more. For even more information on using your PantherCard Money Network® Account, visit or call Customer Service at 1-800-822-4283.


Swipe or insert your card:

Enter your PIN.


Enter the dollar amount you want to withdraw.

Take your cash and your receipt.

HELPFUL TIP: An additional fee or surcharge may be applied by an out-of-network ATM owner or operator. To avoid ATM withdrawal and surcharge fees, use an in-network ATM. Visit the website to find one near you. See the Transaction Limit and Fee Schedule [PDF].

Access your account information at any time, free of charge, by visiting by calling Customer Service at 1-800-822-4283. All you need is the number on the front of your PantherCard and your PIN to log in to:


Set up alerts online to receive your account balance daily or once a week via e-mail or text message.*

Hear or view your account balance and transaction activity.

Change your PIN.

Request a statement.**

Transfer funds from your Account to a personal bank account.

Request a secondary card for a family member or dependent.**

Send funds to a secondary card.**

* Your cellular phone carrier's standard rates or other charges for receiving text messages may apply.
** Fees may apply. See the Fee Schedule [PDF].

Before you can initiate a transfer, you will need to:

Obtain the BANK ROUTING NUMBER and BANK ACCOUNT NUMBER from a personal check tied to the bank account that will receive the funds.

Find out if the bank account is a CHECKING or SAVINGS account.

Once you have the required information:

Go online to or call Customer Service at 1-800-822-4283 and access your account.

Select the option to transfer funds to a bank account and follow the instructions.

NOTE: Transfers initiated on a banking business day prior to 5:00 PM CST will be available at the designated bank account on the next business day. Transfers completed after 5:00 PM CST or on weekends and holidays will be available at the designated bank account on the second business day.

Choose Your Updated Refund Preference Today!

Students have two options to receive their refunds:

  1. Electronic deposit to an Existing Bank Account
  2. Electronic deposit to a BankMobile Vibe Account

A refund preference must be selected with BankMobile. Please follow the instructions below to select your preference:

  1. Log in to PAWS.
  2. Under the My Bill Section, click the Refund Options link.
  3. Click on the BankMobile button to make your refund preference.

If you do not select either electronic refund method above, it may cause a delay in the delivery of your refund.

View BankMobile tutorial videos.