If your student account shows a credit balance, you may be entitled to receive a refund. Georgia State University has partnered with BankMobile to deliver your refund. For more information about BankMobile, visit this link: http://bankmobiledisbursements.com/refundchoicessso/.
Students have two options to receive their refunds:
- Electronic deposit to a BankMobile Vibe Account – If you open a BankMobile Vibe checking account (upon identity verification), money is deposited the same business day BankMobile receives funds from your school.
- Deposit to an Existing Bank Account – Money is transferred to an existing account the same business day BankMobile receives funds from your school. Typically, it takes 1 – 2 business days for the receiving bank to credit the money to your account.
A refund preference must be selected with BankMobile. Please follow the instructions below to select your preference:
- Log in to PAWS.
- Under the My Bill Section, click the Refund Options link.
- Click on the BankMobile button to make your refund preference.
If you do not select either electronic refund method above, it may cause a delay in the delivery of your refund.
When a new student registers for classes at Georgia State University for the first time, they will receive a Refund Selection Kit in the mail. The personal code sent in the Refund Selection Kit is also sent to the student’s Georgia State email address. Students may also request a personal code by visiting refundselection.com. For more information about BankMobile, visit this link: http://bankmobiledisbursements.com/refundchoicessso/.
If the parent has not elected to have the refund distributed to the student, parent refunds are mailed by check to the address provided on the parent loan application. Address changes must be submitted to and updated by the Financial Aid Office before the refund is processed.
Not attending classes for which you have registered does not entitle you to a refund. You must drop the classes before the withdrawal period begins or withdraw from ALL classes during the withdrawal period for each semester in order to receive a refund. In order to receive a total refund for MayMester and 6 and 7 week classes, you must withdraw from all classes for all three sessions (MayMester, 6 week, and 7 week). Note: **Lab fees are not refundable.**
Below, is the refund schedule based on the date you have withdrawn from all of your classes.
If your student account balance is paid with a credit card and you later have a credit balance due to you for the same term, your credit balance will be refunded first to the credit card used to make payment on your account up to the amount of the credit card payment made. Any additional credit balance due to you after the credit card refund has been processed will be refunded based on your refund preference by BankMobile.
PantherCard refunds are no longer issued; however, we must report 2018-2019 Award Year disbursements. In accordance with U.S. Department of Education regulations, we must report the number of students who had financial accounts, as well as the mean and median of the actual cost incurred by the account holders:
The Student Financial Management Center and the Offices of Student Accounts and Financial Aid are available to assist you despite the office physical closure. View Panther Answer to contact us.
Set a Virtual Appointment with Student Financial Management Center to discuss your Financial Aid and Student Account Questions. Limited in-person appointments are available starting August 17th, by appointment only. Walk-ins will be required to set an appointment.