A refund preference must be selected with BankMobile Disbursements. Please follow the instructions below to select your preference:
- Log in to PAWS.
- Under the My Bill Section, click the Refund Options link.
- Click on the BankMobile button to make your refund preference.
Please note: If you do not select either electronic refund method above, it may cause a delay in the delivery of your refund.
Not attending classes for which you have registered does not entitle you to a refund. A reduction in your course load after the drop/add period will not provide an adjustment to your account balance. You must drop your courses before the withdrawal period begins for a full refund. Refunds for withdrawals are only issued if you withdraw from ALL courses during the withdrawal period each semester. Refund percentages are calculated based on the date you withdraw from ALL courses.
To receive a total refund for MayMester and 6 and 7- week summer courses, you must withdraw from all courses for all three sessions (MayMester, 6-week, and 7-week).
Schedule adjustments made due to lack of attendance as reported during Roll Verification by faculty may result in adjustments to financial aid awards.
Please note: Lab fees are not refundable.
Below is the refund schedule based on the date you have withdrawn from all of your classes.
- Contact the BankMobile Disbursement Team by visiting: https://bankmobilevibe.com/contact-us/.
- BankMobile Disbursements Overview
- BankMobile Disbursements FAQ
- BankMobile Disbursements Tutorial Videos.
- To view our third-party servicer contract for refund management, click here.
Credit Card Refunds
PantherCard refunds are no longer issued; however, we must report 2018-2019 Award Year disbursements. In accordance with U.S. Department of Education regulations, we must report the number of students who had financial accounts, as well as the mean and median of the actual cost incurred by the account holders:
The Student Financial Management Center and the Offices of Student Accounts and Financial Aid are available to assist you despite the office physical closure. View Panther Answer to contact us.
Speak with Us
Student Financial Management Center is using Virtual Advising Appointments to assist students with questions regarding financial aid and student accounts. Please click below to schedule an appointment.