Change in Financial Aid Leadership
A recent review of the Office of Financial Aid was conducted by a team from the National Association of Student Financial Aid Administrators. In assessing our financial aid functions, resources and performance, the team recommended we adopt a new model to more efficiently coordinate financial aid processes and to significantly improve customer service to our students.
To achieve these critical outcomes, the university has determined that new leadership is required for the Office of Financial Aid. We have initiated a national search for a professional who will hold a new position, Associate Vice President for Student Financial Services, that will oversee and coordinate the Office of Financial Aid, the Office of Student Accounts and the Student Financial Management Center. Three senior directors in the Office of Financial Aid are no longer with the university. Tony Carter and Aristea Williams of Financial Aid Services have been brought in to serve in an interim capacity to assist in the running of the Office of Financial Aid. Together, Mr. Carter and Ms. Williams have more than 40 years of experience in the financial aid profession and have served as directors of financial aid at such institutions as the University of North Carolina Charlotte, the University of Maryland University College and the Johns Hopkins University School of Education.
These changes in leadership are not due to any financial impropriety. They are prompted by Georgia State University’s commitment to provide the highest quality financial aid service and support to our students.